Frequently Asked Questions

 

 

Where do I find uniforms for my team? | back to top

You can purchase in-stock uniforms online; however, to order custom uniforms or to add lettering to an in-stock style, you will need to contact your local Varsity Uniform Rep.
Shop In-Stock Styles Online
Find Your Varsity Uniform Rep

 

How do I get a Varsity catalog? | back to top

You can request a copy of the 2011 Varsity catalog by filling out a Catalog Request Form, or you can view them online using the links below.
2011 Varsity Spirit Fashions Catalog
 

 

Do you accept phone orders? | back to top

Yes!  Simply call 1.800.533.8022 to speak to a customer service representative.

 

Can I change or cancel my order? | back to top

If you would like to change or cancel your order, please call 1.800.533.8022 as soon as possible.  We will do everything we can to accommodate your request; however, we cannot change or cancel an order once it has been processed through our system.  At that point, you will need to follow our return/exchange procedure.

 

How long will it take my order to arrive? | back to top

Please allow 1-2 business days to process your order plus shipping time, based on the method of shipment chosen at checkout.  Please see our shipping information for complete details.

 

How do I exchange or return merchandise? | back to top

Please fill out the return information at the bottom of your packing list to return or exchange your merchandise. Please see our return/exchange information for complete details.

 

How do I know what size to order? | back to top

We make sizing suggestions on most of our products within the product description.  You can also reference the size chart that is listed for each product on the product detail page.  For tips on taking your measurements, take a look at our size chart information.

 

Can I purchase Varsity merchandise at a store instead of online? | back to top

If you attend one of our competitions or summer camps, you will find merchandise available for sale at our onsite Varsity Shop.  Merchandise offered through the Varsity or CDT catalog may also be purchase through  your local Varsity Uniform Rep.  Not sure who your rep is?  Find out here.

 

Can I use my tax exempt status online? | back to top

We are unable to process tax exempt orders online.  Please call 1.800.533.8022 for help with tax exempt orders.

 

Can I ship to a PO Box? | back to top

We are unable to ship to PO Boxes at this time.

 

Can I ship to an APO/FPO address? | back to top

We are unable to process online orders shipping to an APO/FPO address at this time.  To place an order using an APO/FPO address, please call 1.800.533.8022 to speak to a customer service representative or email international_vsf@varsityspirit.com.

 

Can I order from outside of the United States? | back to top

We are unable to process online orders from outside of the United States at this time.  For international orders, please call 1.800.533.8022 to speak to a customer service representative or email international_vsf@varsityspirit.com.